Summary
A multi-generational UHNW family with a principal estate in the United States and a secondary residence in Europe. The family frequently hosts high-profile guests and private gatherings, often with complex logistics, and maintains seasonal movement between both properties. Their lifestyle demands seamless security integration, proactive risk mitigation, and discreet coordination across all locations.
Context & Requirements
While the family maintained certain security measures, there was no cohesive, long-term protective program aligned with their lifestyle, privacy priorities, and cross-border movements. The principal estate attracted heightened attention during peak social seasons, requiring a discreet yet effective protective approach that preserved the relaxed atmosphere of family life and hosting — often for high-profile guests.
Outcome
The family was extracted without harm and relocated to a secure site within hours of the coordinated plan being executed. Throughout the three-day siege, Glen’s ability to maintain composure under extreme pressure, provide clear and actionable guidance, and orchestrate each stage of the operation ensured the family remained safe, protected, and unseen by hostile actors.
The seamless coordination between remote advisory and on-ground assets not only preserved their lives but also safeguarded their privacy, preventing media exposure, public speculation, and any distress to extended family members. This operation became a benchmark example of how precision planning, calm leadership, and discreet execution can deliver life-saving results in volatile, high-risk environments anywhere in the world.
Our Approach
Summary
A vacationing family suddenly found themselves caught in the middle of a major terror attack when Islamic militants stormed their hotel. With the city under siege and limited movement options, the family required immediate crisis management and secure extraction. Glen Burton was engaged to coordinate all actions remotely and on the ground, ensuring their safety while navigating a rapidly evolving and highly crisis.
Context & Requirements
During the three-day terrorist siege that claimed over 30 lives at the hotel, the family of two adults and two young children found themselves trapped, scared, and uncertain of what to do. With chaos unfolding around them and no clear path to safety, Glen Burton had to quickly instil calm, provide critical advisory support remotely, and formulate an actionable plan to keep them alive and coordinate their safe extraction.
Glen Burton immediately established secure communications with the family, instilling calm while discreetly assessing their situation and available options. Working against the clock, he coordinated local assets, vetted safe routes, and prepared an extraction plan that prioritised safety, discretion, and speed.
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Secure communications established with the family to maintain real-time updates and guidance and to try to bring a level of calm to a family in crisis.
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Step-by-step survival instructions provided to avoid detection and reduce risk.
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Identification and coordination of trusted local and international contacts for extraction support, if and when this may be required by the family.
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Continuous monitoring of the threat environment to determine the safest evacuation window, and coordination with local authorities to determine threat status.
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Coordinated and managed the deployment of a team of risk specialists who were flown in with the primary goal of securing the family.
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Managed the secure transfer from the danger zone to a pre-arranged safe location outside the city, and coordinated private aviation to Dubai once restrictions lifted.